Because every order is baked fresh to order, all sales are final and we're unable to offer refunds or exchanges once an order has been placed.
If your order arrives damaged or something is missing, reach out through our contact form with your order details and clear photos of the issue. We'll review your concern and work with you on the right resolution.
Orders can be cancelled before baking begins. Reach out as soon as possible and we'll let you know whether your order can still be pulled.
Last updated: October 2026